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Job Title: Associate Banker

Location: New York City, NY
Job Type: Full-Time

Job Responsibilities:

• Deliver a Welcoming Experience: Greet clients as they enter the branch, manage lobby traffic efficiently, check clients into the queue, and help schedule or cancel appointments.

• Support Transactions & Account Services: Exceed client expectations by handling day-to-day banking transactions, opening new accounts, and ensuring compliance with all regulations and internal policies.

• Promote Digital Banking Tools: Educate clients on using digital self-service options such as Chase Mobile App, Chase.com, and ATMs to help them manage their banking needs easily and securely.

• Build Strong Client Relationships: Engage clients through active listening, empathy, and product knowledge. Refer them to internal specialists to support broader financial goals.

• Maintain Operational Excellence: Assist with branch operations including handling cash vaults, ATMs, and other devices while strictly following bank procedures and policies.

Required Qualifications, Capabilities, and Skills:

• Strong commitment to delivering an exceptional client experience with a friendly, welcoming demeanor.

• Proven ability to build trust and establish lasting relationships by showing genuine care and concern during client interactions.

• Excellent communication skills with the ability to anticipate client needs and respond promptly and effectively.

• Attentiveness to detail and a results-driven approach to quickly resolving client issues.

• Team-oriented mindset and dedication to elevating the overall client journey.

• Ability to learn and retain knowledge of banking products, services, and internal procedures efficiently.

• Previous experience in customer service or similar client-facing roles preferred.

• High school diploma or GED equivalent required.

Explore one of the most interactive and client-focused latest JP Morgan Chase Bank jobs in the heart of the city. Apply today and become part of one of the most service-driven bank jobs in New York City, where you will build impactful relationships and grow your future in jobs in JP Morgan Chase Bank careers